Question 1

WILL ECOSENSE WORK WITH MY A/C?

Accepted Answer

The 4000+, XL and the Pro are all universally compatible with any A/C that can be controlled with a remote controller. The 2000 is compatible with approx. 95% of all A/C’s that use a remote controller.

Question 2

CAN I PAIR THE DOOR/WINDOW SENSORS WITH MY ECOSENSE 2000 UNIT?

Accepted Answer

No. The door/window sensors and Auxiliary PIR Room Sensors are only compatible with Ecosense Pro,4000+ and 5000.

Question 3

HOW DO I TEST COMPATIBILITY WITH THE 2000?

Accepted Answer

Look at the screen of the A/C remote, if the function symbols disappear when you switch the A/C off, then the A/C is compatible with Ecosense. Details of other compatibility tests can be found on the web site.

Question 4

WILL ECOSENSE SWITCH THE A/C ON?

Accepted Answer

Under certain circumstances the Ecosense 2000 can be configured to switch the A/C On as well as Off. The Pro can also be configured using schedules to switch the A/C On and or Off when control is not available to the user.

Question 5

CAN ECOSENSE CONTROL THE A/C IF THE DOORS OR WINDOWS ARE LEFT OPEN?

Accepted Answer

The Ecosense 4000+, XL, 5000, and the Pro are compatible with wireless RF door and window sensors. All accessories have a battery life in excess of two years.

Question 6

CAN THE GUESTS USE THE A/C AT NIGHT WHEN THEY GO TO BED?

Accepted Answer

Ecosense can control the A/C as much or as little as you require. For example, you would not want the A/C in the lounge to be able to run at any time when the room is unoccupied. Conversely, in the bedrooms you can choose to allow the guest to have partial or full use of the A/C through the night. Ecosense is designed to allow you to customise the settings to suit your property’s & client’s individual requirements.

Question 7

HOW MUCH MONEY WILL ECOSENSE SAVE ME?

Accepted Answer

The cost of running A/C is made up of a number of variables i.e. the size and type of AC, positioning and design of room, the local tariff rate, how the AC is used etc. What can be said is that on average, Ecosense will reduce the “use” of your A/C by between 50 to 80% If you consider the hours in a day that you would spend in a holiday rental bedroom, then deduct that figure from 24, the answer is the likely number of hours the A/C could be running when the room is unoccupied.

Another consideration is the reduced wear and tear on equipment that was designed for domestic use. Our engineers estimate that the life expectancy should be increased by 30 to 50% and the downtime for servicing reduced. Most importantly, reducing the amount of time the A/C runs at full capacity will help to reduce the well documented DRIPPING CONDENSATION problem.

Question 8

IS IT POSSIBLE FOR MY CLIENTS TO DISABLE ECOSENSE?

Accepted Answer

The Ecosense 4000+ is completely tamper proof; the renter would need to remove the A/C casing, find the IR transmitter and disconnect it.

Question 9

DO I NEED AN ECOSENSE FOR EVERY AC UNIT?

Accepted Answer

YES

Question 10

DO I NEED AN ECOSENSE AND AN ECOREMOTE PLUS TOGETHER?

Accepted Answer

The EcoRemote Plus does a completely separate job to the Ecosense. The EcoRemote Plus controls how the A/C is used, when it is in use. The Ecosense controls the use of the A/C when it is not required. Both products can be used independent of each other, or in partnership.

Question 11

WE GET A LOT OF POWER CUTS, HOW WILL THIS EFFECT ECOSENSE?

Accepted Answer

No. Ecosense use a technology called “rolling default” When the power is reinstated, Ecosense will simply go back to working as before. The same can be said for changing the batteries on the Ecosense 2000 and the EcoRemote Plus.

Frequently asked questions